PRIVACY POLICY
Confidentiality and security are core values of CLÍNICA PLANAS and we therefore undertake to ensure the User's privacy at all times and to not gather any unnecessary information. Below includes all the necessary information on our Privacy Policy related to the personal data collected, explaining:
- Who the data controller for processing your information is.
- The purpose for collecting the data we request.
- The legitimacy for its processing.
- The length of time we retain the data.
- With whom we share your information.
- Your rights.
1. Data Controller:
CLÍNICA PLANAS, S.L. (B08855777)
Pere II de Montcada 16
08034 Barcelona
Data Protection Officer: jmmartin@clinicaplanas.com.
2. Purposes, legitimisation and retention of the data sent via the :
- CONTACT FORM.
Purpose: To provide you with a means of contacting us and answering your information requests, as well as sending you news of our products, services and activities, including via electronic means, if you check the box to accept this.
Legitimacy: User consent when requesting information via our contact form and checking the box to accept the sending of information.
Retention: Until your request through our form is resolved or answered by email, if no new processing is occasioned. In the case of having accepted to receive commercial information, until you deregister from this.
- MIA CONTACT FORM (Co-responsibility with Establishment Labs Holdings Inc.)
Purpose: To provide you with a way of contacting us so that we can inform you about MIA implants and carry out commercial follow-up, including by electronic way, both from Clínica Planas and from Establishment Labs Holdings Inc. as manufacturers of the implants.
Legitimation: The user's consent when requesting information from us via our contact form.
Retention: Until your request has been answered via our form or answered by e-mail, if it has not generated a new treatment.
- APPOINTMENT REQUEST
Purpose: To schedule the requested appointment to provide the service or inform you of our products and services, including via electronic means.
Legitimacy: Execution the agreement (requesting an appointment) and legitimate interest to inform our customers about our products and services.
Retention: For the duration of the contractual relationship and, once it has concluded, during the legally required retention periods to meet eventual liabilities and subsequently during the legally established periods. Commercial information: until deregistered.
- WORK WITH US FORM
Purpose: To have your CV to take part in our staff selection processes
Legitimacy: Consent from the interested party when sending us their CV through the website.
Retention: During the period of the staff selection processes and, once completed, for one year for future selection processes.
- REGISTRATION FORM
Purpose: To register you as a user and provide you with access to the services reserved for registered users of our website and inform you of our activities, products and services, as well as send you commercial communications about our products, services including via electronic means), if you check the box to accept this.
Legitimacy: User consent by registering via our registration form and checking the box to accept the sending of information.
Retention: Until the registered user requests their deregistration and subsequently during the legally established periods.
- PURCHASE FORM.
Purpose: To manage your purchase orders and inform you of our products and services, including via electronic means.
Legitimacy: Execution the of sales contract and legitimate interest to inform our customers about our products and services.
Retention: For the duration of the contractual relationship and, once it has concluded, during the legally required retention periods to meet eventual liabilities. Commercial information: until deregistered.
- BLOG COMMENT FORM.
Purposes : To publish your comment on the website's blog.
Legitimacy: User consent by filling in their data to publish the comment.
Retention: For as long as the publication on the blog is published on the website.
- SENDING EMAILS.
Purpose: Respond to your requests for information, manage your requests and deal with your queries or doubts.
Legitimacy: User consent when requesting information via the email address.
Retention: Until your request is answered by email, unless it has given rise to new processing.
- SENDING CV VIA EMAIL.
Purpose: To have your CV to take part in our staff selection processes.
Legitimacy: User consent by sending us their personal information and CV for our staff selection processes.
Retention: During the period of the open staff selection processes and for one year for future processes.
Obligation to provide your personal data and consequences of not doing so.
Providing personal data requires being at least 16 years old, and where appropriate, having the sufficient legal capacity to enter into a contract.
The personal data requested is necessary to manage your requests and/or provide you with the services you may contract. Thereby, if you do not provide it to us, we will not be able to assist you correctly or provide you with the requested service.
3. Recipients of your personal data
Your data is confidential and will not be transferred to a third party unless under a legal obligation or it is necessary for the provision of services, with you previously being informed and, where appropriate, your consent given.
4. Rights in relation to your personal data
Consent granted for the processing of personal data can be withdrawn at any time. In no circumstance does this withdrawal condition the execution of the signed contract or the previously generated relationships.
Likewise, you may exercise the following rights:
- Request access to your personal data or its rectification when inaccurate.
- Request its deletion when, among other reasons, it is no longer necessary for the purpose for which its was collected.
- Request the limitation of processing in certain circumstances.
- Request opposition to the processing of your data for reasons related to your specific situation.
- Request the portability of the data when so provided for in law.
- Other rights recognised in applicable laws.
Where and how to exercise your Rights: By writing to the Data Controller at the postal or email addresses (indicated in section 1) – referencing "Personal Data" – and specifying the right to be exercised and with respect to which personal data.
In the event of any dispute with the company in regard to the processing of your data, you may lodge a claim with the Data Protection Authority ( www.agpd.es).
5. Cookies
This website uses its own technical, personalisation and analysis cookies, and those of third parties, which in no case process personal data but capture browsing habits for advertising purposes.
Therefore, when accessing our website, in compliance with Article 22 of the Information Society Services Law, when processing analysis cookies, we have requested your consent for their use and provided information about them, which in any case are installed after a reasonable period of time so users have time to decide whether to give their consent or not.
6. Security of your personal data
To safeguard the security of your personal data, we have adopted all the technical and organisational measures necessary to ensure the security of the personal data provided from its alteration, loss or non-authorised access or processing.
7. Updating your personal data
So that we can keep your personal data up to date, it is important that you tell us whenever a change is made to it, otherwise we cannot be liable for its accuracy.
We are not responsible for the privacy policies regarding the personal data supplied by you to third parties via the links on our website.
